Risks and Challenges in Shipping Ceramic Chimineas

Because our product is slightly oversized, the main risk we identified is the increased cost and complexity of transport. A 19 kg handcrafted clay fireplace needs serious protective packaging to travel safely.

Our production unit, located in the Republic of Moldova, helps us reduce part of the logistics costs and keep full control over how every piece is packed: reinforced boxes, moulded padding and a protective lid secured separately.

Buy the handcrafted clay garden chimenea — outdoor fire pit with protective lid, for your patio or backyard — designed to arrive flawless.

What if the product arrives damaged?

Photograph the parcel before opening and the product right after, then email office@mysparklestone.com within 48 hours. We replace transport-damaged products free of charge — we carry the risk for goods damaged in transit until delivery and 14-day return policy.